Acceptance of the Terms
By accessing and using Paddy Power Games (Flutter), you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
Eligibility Requirements
To use Paddy Power Games (Flutter), you must:
Minimum Age Requirements
Paddy Power Games (Flutter) is intended for users who are at least 18 years old. If you're under 18, please do not use our platform.
Geographic Restrictions
We operate globally but have certain restrictions on access due to regulatory requirements or operational reasons. Australia, Germany, Canada, France, Spain, USA and other countries may be restricted from using Paddy Power Games (Flutter). Please check the Help Center for an up-to-date list of restricted territories.
Account Registration Rules
To register an account with us:
You can only have one active account with us, per user. Any attempts to create multiple accounts will be considered a breach of these terms.
One-Account-Per-User Policy
We reserve the right to close any duplicate or suspicious accounts. You agree not to use our services through intermediaries (e.g., brokers) unless specifically permitted by Paddy Power Games (Flutter).
Identity Verification and KYC
As part of your account registration, we may require you to provide identification documentation to verify your identity under Anti-Money Laundering regulations and the Know Your Customer process.
Account Accuracy Obligations
You must ensure that all information provided during registration is accurate. If any changes are made, please update this in our Help Center or by contacting Support.
Account Security Responsibilities
Please keep your login details confidential to protect yourself from unauthorized access. We take security seriously but cannot be liable for loss due to your failure to maintain account security.
Login Credentials and Password Protection
To ensure your safety, we recommend that you:
Please do not share or compromise your login credentials as this may void any bonuses or future entitlements.
Restricted Behaviour and Prohibited Activities
We reserve the right to close your account if you engage in prohibited activities, such as:
Multi-Accounting and Fraud Prevention
Paddy Power Games (Flutter) reserves the right to identify, monitor for, investigate any suspicious activity related to multi-account use, including but not limited to IP address logging.
Bonus and Promotion Rules
Please review each promotion's terms carefully before participating:
If a bonus contains an offer which you do not understand or find unclear in any way, please contact Support for explanation. If a withdrawal limit applies, only specified payment methods may apply.
Wagering and Gameplay Conditions
Please note that all bets are final (subject to our ability under these Terms to correct obvious errors).
You must also be aware of the following:
Should you find any other promotion or offer unclear in its terms, please contact Support.
Bonus Abuse Prevention
Please note that if we reasonably believe a customer has engaged (or is likely to engage) in bonus abuse practices with our services and/or bonuses offered by us:
In such cases, Paddy Power Games (Flutter) reserves the right to correct errors made in accordance of our internal policies.
Deposits and Withdrawals
Please note that we have certain requirements for deposit/withdrawal methods. Some restrictions apply due to regulatory reasons or operational limitations:
Verification Before Withdrawals
In order for a withdrawal request to proceed, verification of your identity and address will be carried out. This procedure is done with your security in mind.
Processing and Review Procedures
Our team may need time to verify transactions, which may lead temporary holding or freezing on withdrawals. We also monitor suspicious activities via our internal risk management policies for detecting irregular betting activity.
Please be aware that all deposit/withdrawal procedures are monitored as part of AML rules.
Responsible Gambling Expectations
We strive to ensure responsible gambling and the protection of our users. If you believe your gaming is having a negative effect on yourself or others, please consider self-exclusion:
For help and support with problems related to online gambling addiction, see resources in the Help Center.
Self-Exclusion and Account Restrictions
If you require assistance regarding your gaming habits or account access we recommend that:
You self-exclude by contacting our Customer Support department. You will receive a letter detailing how long this exclusion lasts for (subject to change).
Your participation with all games is at risk of suspension under terms laid out in these Conditions.
Game Fairness and RNG Systems
Our services use random number generators ("RNGs") to ensure fairness of games results.
You understand that the outcome of any game played on our site depends solely upon chance, so no complaint will be entertained regarding such result(s).
Technical Interruptions or Voided Gameplay
We strive for uninterrupted service but cannot guarantee 100% uptime. If technical issues lead to interrupted gameplay, voided bets or cancellations we:
Please be aware that it is our sole decision as per our internal policies.
Suspension or Closure of Accounts
We may suspend/cancel any account suspected of malicious use or non-compliance under these Terms & Conditions without prior notice:
If an account has been temporarily or permanently closed due to breach of conditions, all associated betting slips will also be cancelled with no entitlement for refund (if applicable). The user's rights hereunder and in accordance shall terminate.
Intellectual Property and Platform Ownership
We have the right to own our intellectual property. This includes:
You do not obtain a license nor ownership by simply participating with the Paddy Power Games (Flutter) gaming product or any other promotion.
Limitation of Liability
Paddy Power Games (Flutter) shall in no way be liable for any indirect, special, consequential loss whatsoever suffered arising under these terms (including without limitation for loss of data). If you use our platform responsibly it will bring out a greater opportunity to enjoy what we are able to offer.
Please review each applicable jurisdiction’s governing law before proceeding with your betting activities on our site as different rules apply regarding regulation and jurisdictions, in any way other than governed by these Terms & Conditions
Modification of Terms
We may modify or update the terms at any time. These modifications shall be made available to customers either via direct contact (if necessary) through posting of an updated policy which may also include revised procedures on our platform.
However please take notice that updates might only go in effect after a reasonable period has elapsed allowing users ample opportunity for adherence under these new policies once notified by whatever means are used at the time.
Contact or support guidance is available via email and through links to more information within the Help Center.
